Privacy Policy

Effective Date: December 10, 2025

1. Introduction

ALH Real Estate Group (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information, including phone numbers provided for text messaging (SMS/MMS).

By using our website, services, or by opting in to receive text messages, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information when you interact with us:

Name
Email address
Phone number
Property or service request details
Any information submitted through our forms, applications, or communication channels

3. How We Use Your Information

We may use your information for:

Providing property management and related services
Responding to inquiries and service requests
Sending notifications, reminders, updates, and other service-related messages
Communicating with tenants, owners, applicants, and clients
Improving our website and customer experience

If you opt in to receive text messages, your phone number will be used solely for the purposes described at the time of opt-in.

4. SMS/Text Messaging Policy (Required for 10DLC)

4.1 Consent

By providing your phone number and opting in, you agree to receive SMS/MMS messages from ALH Real Estate Group.
Your consent to receive messages is not a condition of any purchase.

4.2 Message Types

Messages may include updates, reminders, appointment information, maintenance alerts, property notifications, or other communications related to our services.

4.3 Opt-Out Instructions

You may opt out of text messages at any time by replying STOP.
You may request help by replying HELP.

4.4 Data Privacy for Phone Numbers

We do not:

Sell your phone number
Share your phone number with third parties for marketing
Share your SMS opt-in consent with any outside organization

Your mobile information is used only for internal communications and service-related messaging.

5. Sharing of Information

We do not sell, rent, or trade personal information.
We may share information only with trusted third-party service providers who assist us in operating our business (such as software systems or communication tools), and only as necessary to provide services to you. These providers are not permitted to use your information for their own marketing purposes.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. You may withdraw consent for messaging by replying STOP at any time.

8. Changes to This Privacy Policy

We may update this Policy from time to time. The revised version will include a new effective date. Continued use of our website or services after updates means you accept the revised policy.

9. Contact Information

If you have questions about this Privacy Policy, contact us at:

Email: office@alhrealestategroup.com
Phone: (509) 505-1555